Campaigns
Deliverability Expectations
Text messaging is high-performance, but not perfect. Carrier filtering and variability are normal.
Text messaging is high-performance, but not perfect. Carrier filtering and variability are normal. Activys maximizes deliverability, but some variance should be expected.
Provider Level
Issues at the provider level are typically faster to diagnose and resolve. Contact your account team immediately if you notice unusual delivery patterns.
Carrier Level
Issues at the carrier level are harder to diagnose and may take longer to resolve. Activys works proactively to minimize carrier-level filtering.
Key takeaway: Activys actively works to maximize your deliverability. If you're seeing unusual performance, contact your account team for a diagnosis.
Still stuck?
Talk to your account team.