FAQs

Analytics & Reporting

Exporting data, viewing replies, and KPI benchmarks.

Can I download analytics into a spreadsheet?+

Yes. The analytics page includes a download option that exports campaign data to Excel.

Can I view replies?+

Yes. Contact Activys Support to enable the replies feature for your account.

What KPI benchmarks should I be aware of?+

Keep opt-out rates below 5% to maintain deliverability. Premium data typically drives higher click rates than Standard. Performance varies based on audience, creative, and timing.

Still stuck?

Talk to your account team.

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